Help centre

Answers, without the fine print.

Everything you need to know before requesting FX or applying for a card.

USD, GBP, EUR, CAD, AED and SAR are displayed. Availability is confirmed by the FX desk.

Complete the request, submit KYC documents and wait for rate, funding and collection confirmation.

Typically a government ID, BVN, NIN and proof of address.

Pickup or approved delivery may be available.

Currency markets move throughout the day, so estimates must be confirmed.

Yes, for eligible supplier, travel and international business requirements.

We provide guidance for eligible international school payments.

We can assist with documented, eligible medical FX needs.

The FX desk provides approved funding instructions after verification.

Timing depends on verification, documentation and currency availability.

Ready to make your next move?

Speak to our FX desk for a clear, confirmed rate.

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